Return & refund policy:
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You can request for cancellation of services up to 24hrs before sample processing by emailing to info@30mgenomics.com or
by calling us @ +91-9059647171
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Cancellation charges:
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Before shipping sample collection kit from 30M Genomics – 0%
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After shipping of sample collection kit by 30M Genomics – 25%
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After receiving the samples by 30M Genomics– 50%
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After processing of samples – 100%
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You will get 100% refund or re-service in the following cases:
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Sample collection kit is damaged during transportation
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Poor quality or quantity of DNA extracted from the samples